Shipping policy

we accept orders 24/7. Orders are processed within 24 hours and usually ship in 3-4 business days.

High volume may cause slight delays. Weekend orders start processing on the next business day.

 

Global Overseas Warehouses

United Kingdom 

United States 

Germany 

Spain 

Brazil

                                       

              

Order Never Arrived/Lost/Stolen Shipments

Official cannot be held responsible for lost shipments. Should this occur, kindly reach out to us at watergreyninja.nya@gmail.com, and we will promptly file a claim on your behalf. Additionally, contacting local authorities is recommended.